FAQs & Troubleshooting
Popular |
292 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I suddenly can no longer print. My machine is connected locally by USB. Why and what can I do?
- 3The printer status is Offline or Paused.
- 4Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 5Can third party ink be used to refill the ink cartridges?
- 6One or more of my colors are not printing (blank). What can I do?
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8How to identify your Operating System (OS).
- 9Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 10I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 11I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 12I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 13Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 14Clear the paper jam or printer jam.
- 15Can I print using only the black ink cartridge when the Color cartridges have run out?
- 16Can I print from or scan to Android™ Smartphone?
- 17Can I use voice mail on the same line as my Brother machine?
- 18When I print, the pages are smudged with ink. What should I do?
- 19Where is the USB port on the machine? I can't find it on the back of the unit.
- 20What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 21Pre-Required Procedures (Linux)
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23How do I clear Machine Error 46?
- 24I replaced my ink cartridge but the LCD is still displaying "Near Empty".
- 25Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
- 26When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 27I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 28I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 29How do I factory reset the print server?
- 30Cannot print after a Windows 10 update (June 2020)
- 31I'm using Mac OS® X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?
- 32I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 33When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 34What is the BRAdmin Professional software used for?
- 35Why can't I print when an ink cartridge is empty?
- 36I cannot install Brother drivers on Debian 10 or later (Linux)
- 37The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 38ControlCenter3 displays a blank screen at startup (Windows)
- 39Windows 10 Support Information
- 40Install the built-in drivers (For Windows 8 and Windows 10)
- 41Discover the MAC address of the Brother network card
- 42Command List of brscan. (Linux)
- 43"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 44The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 45I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 46Change the printer driver settings (Windows/macOS)
- 47Scan and save a document in PDF format (Scan to File)
- 48Does NC-2200w work with Windows Vista?
- 49I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 50How do I replace the Ink Cartridge?