FAQs & Troubleshooting
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274 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2How can I improve poor print quality?
- 3Can I print from or scan to Android™ Smartphone?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6What driver package format is supported by my Linux distribution?
- 7How do I make a copy on my Brother machine?
- 8I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 9I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 10I am having issues with the paper feed. What can I do?
- 11Where is the USB port on the machine? I can't find it on the back of the unit.
- 12Can I use voice mail on the same line as my Brother machine?
- 13Does NC-2200w work with Windows Vista?
- 14When I print, the pages are smudged with ink. What should I do?
- 15How to identify your Operating System (OS).
- 16How many times will my Brother machine automatically redial a busy number?
- 17Which E-mail packages are compatible with ControlCenter3?
- 18How do I replace the Ink Cartridge?
- 19Pre-Required Procedures (Linux)
- 20Install the built-in drivers (For Windows 8 and Windows 10)
- 21Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 22I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 23One or more of my colors are not printing (blank). What can I do?
- 24Can I confirm that the FAX was sent correctly?
- 25I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 26I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 27I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 28Scan multiple pages into one file instead of each scan being saved as a separate file.
- 29Can third party ink be used to refill the ink cartridges?
- 30Clear the paper jam or printer jam.
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 33I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 34Cannot print after a Windows 10 update (June 2020)
- 35Delete print jobs from the print queue.
- 36The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 37Change the printer driver settings (Windows/macOS)
- 38The printer status is Offline or Paused.
- 39I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 40The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 41Why doesn't the machine answer when receiving a call?
- 42What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 43What is the BRAdmin Professional software used for?
- 44When I print images, the quality is not good (Linux)
- 45Uninstall the scanner driver. (Linux)
- 46Glossy Paper does not feed correctly. What can I do?
- 47Scan using XSane or GIMP (Linux)
- 48My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 49Print command (LPR) (Linux)
- 50I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)