FAQs & Troubleshooting
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182 Results
- 1Load paper in the paper tray
- 2What is the recommended paper?
- 3Replace PF Kit xx
- 4Jam Inside
- 5My Brother machine could not be found over the network when I installed drivers on my PC.
- 6Replace WT Box
- 7Jam 2-sided
- 8Jam Tray / Jam Tray 1 / Jam Tray 2
- 9Replace Drum
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14Jam MP Tray
- 15Replace Toner
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 17I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 18Jam Rear
- 19I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Can I print from and scan to iPhone, iPod touch and iPad?
- 22What driver package format is supported by my Linux distribution?
- 23Wireless setup is requesting a WPS PIN to complete the setup
- 24I cannot print using my Brother machine on a wireless network (Windows)
- 25Enable the Brother machine's network interface.
- 26How to identify your Operating System (OS).
- 27Print both sides of paper or a booklet automatically
- 28Toner Low
- 29Drum !
- 30What can happen if the wrong paper is used in your machine.
- 31Install extra memory
- 32Ghost
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 35Can I print from or scan to Android™ Smartphone?
- 36White spots or hollow print
- 37Colored streaks or bands down the page
- 38Add your Brother machine with AirPrint (macOS)
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Install the built-in drivers (For Windows 8 and Windows 10)
- 41I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 42What is Brother iPrint&Scan?
- 43Calibrate or Calibration Failed or Calibration.
- 44Carry out calibration to improve the color density
- 45The color of your printouts is not what you expected
- 46Out of Memory / Print Data Full
- 47Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 48Colored lines across the page
- 49Can I use non-Brother or third party supplies with the Brother machine?
- 50Colors are light or faint on the whole page