FAQs & Troubleshooting
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211 Results
- 51Cannot print after a Windows 10 update (June 2020)
- 52I cannot save a file downloaded from the Brother support website (For Windows)
- 53The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 54I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 55Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 56The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 57I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 58I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 59What is SecureEasySetup™, Wi-Fi Protected Setup (PBC*)or AOSS™?
- 60Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 61"Offline" appears on the Status Monitor.
- 62I cannot connect my machine to the wireless network.
- 63What driver package format is supported by my Linux distribution?
- 64Verify the Brother machine connected to the Wired Network (For Macintosh)
- 65Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 66Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 67Discover the MAC address of the Brother network card
- 68The paper is skewed when it's printed.
- 69I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 70What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 71I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 72Repack the printer
- 73Uninstall the drivers. (Mac OS X 10.5)
- 74Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 75Print on both sides of the paper.
- 76Install extra memory
- 77Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 78I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 79I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 80Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 81Protect your Brother machine against unauthorised access over the network
- 82Download a file from the "Downloads" section and save it to Windows 8 computer.
- 83Can I print on transparencies e.g. for overhead projectors?
- 84Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 85Can I use AirPrint with my Brother machine?
- 86When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 87What is the Network Shared printing?
- 88Wireless Setup Assistant
- 89Missing image at thin line.
- 90The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 91What kind of memory can I use?
- 92Replace Drum
- 93Replace Toner
- 94Clear paper jams
- 95Open the Control Panel (For Windows)
- 96Verify the Brother machine connected to the Wired Network (For Windows)
- 97What is the difference between the toner cartridge and the drum unit?
- 98Clean the LED head
- 99I cannot use the "Modules Update" button on Web BRAdmin.
- 100Replace WT (waste toner) Box