FAQs & Troubleshooting
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200 Results
- 1Print on both sides of the paper(2-sided/Duplex Printing).
- 2What driver package format is supported by my Linux distribution?
- 3I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 4JAM REAR
- 5The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 6When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9The printer prints unexpectedly or it prints garbage.
- 10JAM MP TRAY
- 11Can I print from DOS applications?
- 12I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 13The printer status is Offline or Paused.
- 14The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 15The machine does not print anything.
- 16JAM TRAY 2
- 17Printouts have wrinkles or creases.
- 18When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 19Windows 10 Support Information
- 20Functions supported in the Windows 7 built-in drivers
- 21How do I install the Optional Network Board?(Nc-4100h)
- 22DOWNLOAD FULL
- 23What is Status Monitor and how can I turn it on/off?
- 24Can I use non-Brother or third party supplies with the Brother machine?
- 25Can I print using the IPP protocol on Windows XP?
- 26When trying to print from Mac OS® X the print queue is stopped.
- 27My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 30FONT FULL
- 31Black toner marks appear across the page.
- 32Printouts are with gray background.
- 33I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 34White spots appear in areas of dense black printing.
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36Delete print jobs from the print queue.
- 37How to identify your Operating System (OS).
- 38A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 39Can I print from and scan to iPhone, iPod touch and iPad?
- 40I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 41The paper is skewed when it's printed.
- 42What is Optional Font Package (BS-3000)?
- 43TONER EMPTY
- 44What kind of Control Panel Setting Menu available and what do they mean?
- 45JAM DUPLEX
- 46JAM TRAY 1
- 47White lines appears down the page.
- 48I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 49What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 50What is the printable area per page?
