FAQs & Troubleshooting
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142 Results
- 1The printer status is Offline or Paused.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3How do I factory reset the print server?
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6How to identify your Operating System (OS).
- 7What is UPnP and SSDP?
- 8How do I change the print server password?
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10I cannot use the "Modules Update" button on Web BRAdmin.
- 11I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12Cannot print after a Windows 10 update (June 2020)
- 13I cannot print from my computer via USB.
- 14"JAM REAR" error appears on the LCD. What should I do?
- 15What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 16What is the BRAdmin Professional software used for?
- 17How do I install additional memory?
- 18How can I activate/deactivate the Toner Save Mode?
- 19Install the built-in drivers (For Windows 8 and Windows 10)
- 20Does NC-2200w work with Windows Vista?
- 21The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 22"JAM TRAY 1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 23What can happen if the wrong paper is used in your machine.
- 24How do I install the Optional Tray Unit? - For USA and Canada
- 25The downloaded driver's name is different from my machine's name. (Linux)
- 26I updated the Web BRAdmin and cannot enable the logging function.
- 27Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 28White lines appears down the page.
- 29What driver package format is supported by my Linux distribution?
- 30My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 31Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 32I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 33Delete print jobs from the print queue.
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35Change the printer driver settings (Windows/macOS)
- 36I cannot print from my computer via network. (For Windows)
- 37The paper is skewed when it's printed.
- 38What is a "Generic PCL Driver"?
- 39Uninstall the drivers. (Mac OS X 10.5)
- 40"JAM MP TRAY" error appears on the LCD. What should I do?
- 41What kind of memory can I use?
- 42Printouts have a curl or wave.
- 43Printouts have wrinkles or creases.
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45Replace the drum unit.
- 46I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
- 47I cannot install the driver when using the Driver Install Tool. (Linux)
- 48My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 49The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 50Large characters are printed incorrectly. (Linux)