FAQs & Troubleshooting
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193 Results
- 51Turn the Toner Save mode on or off
- 52Black lines down the page
- 53I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 54I cannot install Brother drivers on Debian 10 or later (Linux)
- 55What driver package format is supported by my Linux distribution?
- 56I want to print using CUPS while keeping SELinux enabled. (Linux)
- 57Pre-Required Procedures (Linux)
- 58A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 59Download a file from the "Downloads" section and save it to Windows 8 computer.
- 60Install the built-in drivers (For Windows 8 and Windows 10)
- 61Can I use AirPrint with my Brother machine?
- 62How to identify your Operating System (OS).
- 63I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 64Change or delete an existing One Touch or Speed Dial number.
- 65Send a fax
- 66Can I print from or scan to Android™ Smartphone?
- 67Can I print from and scan to iPhone, iPod touch and iPad?
- 68No Toner
- 69Duplex Copy (1-sided to 2-sided)
- 70When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 71How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 72Set up my Brother machine to forward the received faxes to another location.
- 73Manual Feed
- 74I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 75When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 76Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 77Print both sides of paper manually (For Macintosh)
- 78How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 79Out of Memory
- 80I am having a problem receiving faxes.
- 81Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 82What is Distinctive Ring and how do I program it?
- 83When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 84Confirm that a FAX I sent was received correctly
- 85What can happen if the wrong paper is used in your machine.
- 86Prevent public users from changing the settings of my Brother machine.
- 87What is the recommended paper?
- 88Print on envelopes, labels, or thick paper from the manual feed slot.
- 89Cannot print after a Windows 10 update (June 2020)
- 90Paper size settings are unavailable when I print from OpenOffice (Linux)
- 91The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 92Large characters are printed incorrectly. (Linux)
- 93The driver installation finished successfully but I cannot print. (Linux)
- 94Print command (LPR) (Linux)
- 95I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 96I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 97Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 98Windows 10 Support Information
- 99Open the Status Monitor
- 100What is the difference between the toner cartridge and the drum unit?