FAQs & Troubleshooting
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193 Results
- 1Jam Rear
- 2Curled or wavy
- 3JAM TRAY
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5I cannot find some option in the Printing preferences. (For Windows)
- 6The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 7Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 8White spots or black spots at 94 mm (3.7 in.) intervals
- 9Jam Inside
- 10Replace Drum
- 11Delete print jobs from the print queue.
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14Size mismatch
- 15Document Jam
- 16What kind of paper can I use?
- 17White lines down the page
- 18Replace Toner
- 19Hollow print
- 20Print the received faxes that are stored in memory. (Fax Storage)
- 21Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 22I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24"Offline" appears on the Status Monitor.
- 25What is Toner Continue Mode?
- 26Delete the faxes stored in my Brother machine's memory.
- 27I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 28The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 29Canceling a Broadcast in progress.
- 30No Paper
- 31Is my Brother machine compatible with Windows Vista?
- 32Curled
- 33Drum End Soon
- 34Wrinkles or creases
- 35Why doesn't the machine answer when receiving a call?
- 36When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 37Page skewed
- 38When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 39To install the printer driver easily using a tool. (Linux)
- 40Open the Control Panel (For Windows)
- 41Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 42My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 43Verify if the Brother machine has a dial tone
- 44Can I use voice mail on the same line as my Brother machine?
- 45My Brother machine has no power.
- 46Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 47Toner specks
- 48Black toner marks across the page
- 49Lines across the page
- 50Faint