FAQs & Troubleshooting
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150 Results
- 1(Video) Load A5 paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 4My Brother machine could not be found over the network when I installed drivers on my PC.
- 5Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 6(Video) Load A4/Letter paper
- 7(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 8The printer status is Offline or Paused.
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10Replace Drum
- 11Replace Toner
- 12(Video) Set up your Brother machine
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14Jam Inside
- 15What do the LED indications mean?
- 16How to identify your Operating System (OS).
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18The Error LED is still on or flashing after I replace the drum unit with a new one.
- 19Load paper in the paper tray
- 20What is Brother iPrint&Scan?
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 23Service Call
- 24Print a Printer Settings page.
- 25Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 26Uninstall the Brother Software and Drivers (Windows)
- 27I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28I get a TS error when trying to print on a wireless network.
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30Can I use AirPrint with my Brother machine?
- 31Cartridge Error
- 32Check the IP addresses of your PC and the Brother machine
- 33Unpack your Brother machine
- 34"Offline" appears on the Status Monitor.
- 35I'm having a problem with the print quality.
- 36Check the remaining ink or toner level (Linux)
- 37(Video) Unpack your Brother machine
- 38Delete print jobs from the print queue.
- 39Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40I cannot print from my computer via USB.
- 41No Toner
- 42Cover is Open
- 43Toner Low
- 44Turn the Toner Save Mode on or off.
- 45Printing/ Scanning with a mobile device
- 46Enable the Brother machine's network interface.
- 47Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 50No Drum