FAQs & Troubleshooting
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111 Results
- 1How do I install/change the RD roll?
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3How do I transfer label or slip templates?
- 4The paper settings specified from the server computer are not reflected on the client computer.
- 5My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 6How do I transfer label templates with P-touch Transfer Express?
- 7The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 8How do I uninstall the printer driver?
- 9The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 10Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 11Printing is not possible. (USB connection)
- 12Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 15I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 16How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 17How to identify your Operating System (OS) for Windows or Mac
- 18How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 19How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 21Where can I find my Brother printer's serial number?
- 22I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 23What Android™ mobile application can I use?
- 24How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 25Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 26What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 27How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 28I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 29Adding a custom media size for continuous tape (Linux)
- 30Creating a label with OpenOffice (Linux)
- 31How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 32Share your printer in Windows 7 in a network-shared environment.
- 33I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 34Can I print labels without using a computer? (P-touch Template)
- 35Can I directly operate my printer from a self-developed application software and print a label?
- 36The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 37How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 38When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 39How to use the Numbering function (P-touch Editor 5.x for Windows)
- 40When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 41How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 42How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 43Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 44I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 45I cannot print from GIMP on Linux.
- 46I cannot install or print with a distribution running SELinux (such as Fedora). (Linux)
- 47I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 48How do I transfer templates or other data from the computer to the printer?
- 49I connected multiple printers of the same model to one computer but can only print from one of them.
- 50How do I print vertical text? (P-touch Editor 5.x for Windows)