FAQs & Troubleshooting
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209 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2What is Brother iPrint&Scan?
- 3Can I print from and scan to iPhone, iPod Touch and iPad?
- 4Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Adjust colour settings by using the custom setting in the printer driver
- 7Reset the network settings to the factory default
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9I cannot find some option in the Printing preferences. (For Windows)
- 10Print on plain paper or bond paper from the Manual feed slot
- 11How can I configure my machine in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 12What is the BRAdmin Professional software used for?
- 13I cannot install Brother drivers on Debian 10 (Linux)
- 14Can I print from or scan to Android™ Smartphone?
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 17Drums End Soon/ Drum End Soon(X)
- 18What can happen if the wrong paper is used in your machine.
- 19Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 20Print on both sides of the paper.
- 21Cannot print after a Windows 10 update (June 2020)
- 22Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 23Can I print on transparencies e.g. for overhead projectors?
- 24Can I use AirPrint with my Brother machine?
- 25How to identify your Operating System (OS).
- 26Change the printer driver settings (Windows / macOS)
- 27What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 28What is the printable area per page?
- 29How do I install additional memory?
- 30How do I repack the printer?
- 31I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 32Turn the Toner Save Mode on or off
- 33Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34"Offline" appears on the Status Monitor.
- 35The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 36No Belt Unit
- 37Belt End Soon
- 38I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 39I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 40Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 41The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 42Can I use non-Brother or third party supplies with the Brother machine?
- 43What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 44What is the recommended paper?
- 45I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 46I'm having a problem with the print quality.
- 47I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 48My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 49What driver package format is supported by my Linux distribution?
- 50The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.