FAQs & Troubleshooting
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209 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2What is Brother iPrint&Scan?
- 3Can I print from and scan to iPhone, iPod Touch and iPad?
- 4Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Adjust colour settings by using the custom setting in the printer driver
- 7Reset the network settings to the factory default
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9I cannot find some option in the Printing preferences. (For Windows)
- 10Drums End Soon/ Drum End Soon(X)
- 11Print on plain paper or bond paper from the Manual feed slot
- 12How can I configure my machine in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 13What is the BRAdmin Professional software used for?
- 14How do I install additional memory?
- 15Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 16I cannot install Brother drivers on Debian 10 (Linux)
- 17Can I print from or scan to Android™ Smartphone?
- 18No Belt Unit
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 21What can happen if the wrong paper is used in your machine.
- 22What is the printable area per page?
- 23Print on both sides of the paper.
- 24Cannot print after a Windows 10 update (June 2020)
- 25Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 26Can I print on transparencies e.g. for overhead projectors?
- 27Can I use AirPrint with my Brother machine?
- 28How to identify your Operating System (OS).
- 29Change the printer driver settings (Windows / macOS)
- 30I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 31What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 32"Offline" appears on the Status Monitor.
- 33The printer status is Offline or Paused.
- 34How do I repack the printer?
- 35I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 36Turn the Toner Save Mode on or off
- 37Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 40Belt End Soon
- 41I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 42Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 43The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 46What is the recommended paper?
- 47I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 48I'm having a problem with the print quality.
- 49Print data directly from the USB flash memory drive
- 50I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)