FAQs & Troubleshooting
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154 Results
- 1How do I install/change the RD roll?
- 2How do I transfer label or slip templates?
- 3How do I connect RJ printer to my computer?
- 4Using the Communication Settings (for Windows)
- 5How do I transfer label templates with P-touch Transfer Express?
- 6My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 9What Android™ mobile application can I use?
- 10How do I connect the printer to my computer via Wi-Fi®?
- 11"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 12How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 13Printing is not possible. (USB connection)
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17How do I reset network setting?
- 18The print quality is poor, and the image is too light or dark.
- 19Will my printer automatically turn itself off?
- 20I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 21What iOS mobile application can I use?
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23How to connect to an AC power outlet (Optional)
- 24How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 25How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 26How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 27How to open the Devices and Printers window
- 28Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 29The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 30The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 31How to identify your Operating System (OS) for Windows or Mac
- 32(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 33P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 34The paper settings specified from the server computer are not reflected on the client computer.
- 35I have an occasional printing problem.
- 36P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 37Using the Printer Setting Tool (for Windows)
- 38How to delete the registry information and files related to the printer driver
- 39When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 40When I print a long label or many labels continuously, printing suddenly stops.
- 41Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 42Disable or reconfigure SELinux. (Linux®)
- 43How can I connect the printer to my mobile device via Wi-Fi®?
- 44(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 45Adding a custom media size for continuous roll (Linux®)
- 46Installing a CA certificate
- 47The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 48How to use the Paper Size Setup (for Windows)
- 49When printing from an application, the application's "Collate" setting does not work correctly.
- 50How do I switch to and use the mass storage mode?