FAQs & Troubleshooting
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284 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Load A3/Ledger paper (Tray1)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Load paper in the Multi-Purpose tray (MP tray)
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8(Video) Load paper (A4>Tray #1 / A3>Tray #2)
- 9Print using only the black ink cartridge when the Color cartridges have run out.
- 10Document Jam (With Video Instructions)
- 11(Video) Unpack your Brother machine
- 12(Video) Install Ink Cartridges
- 13Load paper in the paper tray
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16Can I print from or scan to Android™ Smartphone?
- 17Load an Envelope (Manual Feed Slot)
- 18Paper Jam (With Video Instructions)
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20(Video) Load an Envelope (Manual Feed Slot)
- 21One or more of my colors are not printing (blank).
- 22I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 23The printer status is Offline or Paused.
- 24Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 25I cannot print using my Brother machine on a wireless network (Mac)
- 26When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 31Ink Absorber Full / Ink Absorber Pad Full
- 32Easy Scan to E-mail
- 33Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 34(Video) Connect telephone line and power cords
- 35Loading paper (A4 > Tray #1 / A3 > Tray #2)
- 36What is Brother iPrint&Scan?
- 37When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 38Where is the USB port on the machine?
- 39Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 40Cannot Detect
- 41Replace Ink
- 42I cannot print using my Brother machine on a wireless network (Windows)
- 43What is Brother Web Connect?
- 44Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 45Low Temperature
- 46Send a PC-FAX
- 47Improve poor print quality.
- 48My Brother machine could not be found over the network when I installed drivers on my PC.
- 49Install Starter Ink
- 50Sleep