How do I load paper?

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

When I print, the pages are smudged with ink. What should I do?

When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

Can I print from or scan to Android™ Smartphone?

I cannot install Brother drivers on Debian 10 or later (Linux)

What driver package format is supported by my Linux distribution?

I cannot print using my Brother machine on a wired network. (Windows/macOS)

Can I print from and scan to iPhone, iPod touch and iPad?

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

Can I still receive faxes or calls when the machine is switched off?

Delete print jobs from the print queue.

I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?

When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?

Where is the USB port on the machine?

What does "NG" or "ERROR" on the Transmission Verification Report mean?

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

Protect your Brother machine against unauthorised access over the network

Why do the color ink cartridges run out of ink even though I never or rarely print in color?

Firewall port requirements of the Scan Key Tool (Linux)

When scanning to OCR from PaperPort® SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.  What should I do?

Cannot print after a Windows 10 update (June 2020)

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.

I cannot make borderless prints.

The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).

Locate files scanned with ControlCenter2 (For Macintosh)

Scan and save a document in PDF format (Scan to File)

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.

One or more of my colors are not printing (blank). What can I do?

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

Why can't I print when an ink cartridge is empty?

What is the "Station ID" and how do I set it?

While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?

I cannot scan when using SELinux (Security-Enhanced Linux)

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

Locate files scanned with ControlCenter3 (For Windows)

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

How do I clear Machine Error 46?

I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?

I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.