FAQs & Troubleshooting
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271 Results
- 1How do I clear Machine Error 46?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Delete print jobs from the print queue.
- 4What is the BRAdmin Professional software used for?
- 5Pre-Required Procedures (Linux)
- 6What is Distinctive Ring and how do I program it?
- 7Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 9How many times will my Brother machine automatically redial a busy number?
- 10Functions supported in the Windows 7 built-in drivers
- 11Scan and save a document in PDF format (Scan to File)
- 12I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 13When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 14The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 15What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 16I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 17I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 18Why can't I print when an ink cartridge is empty?
- 19I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 20I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 21Can I print using only the black ink cartridge when the Color cartridges have run out?
- 22When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 23When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 24I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 25Can I print from or scan to Android™ Smartphone?
- 26One or more of my colors are not printing (blank). What can I do?
- 27I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 28I cannot install the driver when using the Driver Install Tool. (Linux)
- 29Install the built-in drivers (For Windows 8 and Windows 10)
- 30Scan multiple pages into one file instead of each scan being saved as a separate file.
- 31I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 32When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 33Scan a document in Windows 8 and Windows 10.
- 34When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 35The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 36How do I program the date and time?
- 37How do I replace the Ink Cartridge?
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Configure and use PC-FAX (CUPS) (Linux)
- 40I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 41Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 42Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 43I replaced my ink cartridge but the LCD is still displaying "Near Empty".
- 44How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 45Does NC-2200w work with Windows Vista?
- 46When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 47When I print, the pages are smudged with ink. What should I do?
- 48What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 49I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 50I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?