FAQs & Troubleshooting
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183 Results
- 1Install the optional lower tray
- 2Load paper in the paper tray
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Jam Inside
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8Adjust color settings by using the custom setting in the printer driver
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10Delete print jobs from the print queue.
- 11Can I print on transparencies e.g. for overhead projectors?
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Change the printer driver settings (Windows/macOS)
- 15Envelope creases
- 16The printer status is Offline or Paused.
- 17I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 18Print both sides of paper or a booklet automatically
- 19Drum !
- 20Install extra memory
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 23How to identify your Operating System (OS).
- 24Condensation
- 25I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 26The color of your printouts is not what you expected
- 27Jam 2-sided
- 28Print on envelopes, labels or thick paper from the MP Tray
- 29I cannot print using my Brother machine on a wireless network (Windows)
- 30I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 31Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 32What is the recommended paper?
- 33Windows 10 Support Information
- 34My Brother machine could not be found over the network when I installed drivers on my PC.
- 35Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 36Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 37Belt End Soon
- 38Carry out calibration to improve the color density
- 39What kind of memory can I use?
- 40Curled or wavy
- 41Add your Brother machine with AirPrint (macOS)
- 42Set up your Brother machine on a wireless network.
- 43I cannot print using my Brother machine on a wireless network (Mac)
- 44How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 45I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 46Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 48What is Brother Web Connect?
- 49Cartridge Error
- 50Replace Laser