FAQs & Troubleshooting
Popular |
194 Results
- 1Cannot print after a Windows 10 update (June 2020)
- 2Load paper in the paper tray
- 3Can I print from or scan to Android™ Smartphone?
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Scan and save a document in PDF format (Scan to File)
- 6When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9Replace Ink
- 10One or more of my colors are not printing (blank). What can I do?
- 11What driver package format is supported by my Linux distribution?
- 12The printer status is Offline or Paused.
- 13Paper Jam
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15The edge of glossy paper is smudged.
- 16I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 17Ink Low
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 19Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 20When I print, the pages are smudged with ink. What should I do?
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22Where can I get FaceFilter Studio and what can I do with this application?
- 23I cannot remove red-eye.
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25Download a file from the "Downloads" section and save it to Windows 8 computer.
- 26How do I know which side up my photo paper should be in the tray?
- 27Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 28When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 29Locate files scanned with ControlCenter3 (For Windows)
- 30Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 31Delete print jobs from the print queue.
- 32Locate files scanned with ControlCenter2 (For Macintosh)
- 33How do I load envelopes into my machine?
- 34I'm using Macintosh. What is the PreScan option used for?
- 35Which E-mail packages are compatible with ControlCenter3?
- 36I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 37I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 38When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 39I still receive the error message "Paper Jam" after I removed the jammed paper.
- 40How to identify your Operating System (OS).
- 41Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 42Make my copied images lighter or darker.
- 43When I try to scan to OCR, the error message "This feature is not available because there is no OCR software installed, or your machine does not support it." appears.
- 44The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 45Cover is Open
- 46When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 47Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 48I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 49When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 50No Paper Fed