FAQs & Troubleshooting
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183 Results
- 1Install the optional lower tray
- 2Load paper in the paper tray
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6What is Brother iPrint&Scan?
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8Turn the Toner Save Mode on or off.
- 9I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 12Can I print from or scan to Android™ Smartphone?
- 13Replace PF Kit xx
- 14What is the recommended paper?
- 15Adjust color settings by using the custom setting in the printer driver
- 16The printer status is Offline or Paused.
- 17Replace WT Box
- 18Jam Tray / Jam Tray 1 / Jam Tray 2
- 19Jam MP Tray
- 20Jam 2-sided
- 21Jam Rear
- 22Can I print on transparencies e.g. for overhead projectors?
- 23I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26My Brother machine could not be found over the network when I installed drivers on my PC.
- 27Change the printer driver settings (Windows/macOS)
- 28Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 29Drum Stop
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31Curled or wavy
- 32Wrinkle
- 33What can happen if the wrong paper is used in your machine.
- 34Print on envelopes, labels or thick paper from the MP Tray
- 35Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 36Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 37Replace Laser
- 38Jam Inside
- 39Replace Drum
- 40Replace Toner
- 41Replace Fuser
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43Delete print jobs from the print queue.
- 44I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 45Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 46Registration or Registration failed.
- 47Print Unable XX
- 48Belt End Soon
- 49I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 50Toner Low