FAQs & Troubleshooting
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183 Results
- 51Printing with the Cloud
- 52Printing/ Scanning with a mobile device
- 53White streaks or bands down the page
- 54Adjust the print position of each color.
- 55I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 56I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 57Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 58I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 59I cannot print using my Brother machine on a wireless network (Mac)
- 60What is Storage PC Print Data using Active Directory®? (Windows)
- 61Enable the Brother machine's network interface.
- 62"Offline" appears on the Status Monitor.
- 63Download a file from the "Downloads" section and save it to Windows 8 computer.
- 64Open the Control Panel (For Windows)
- 65Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 66What is AirPrint?
- 67What is Brother Web Connect?
- 68A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 69The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 70What is the Network Shared printing?
- 71Condensation
- 72Registration or Registration failed.
- 73Cartridge Error
- 74WT Box End Soon
- 752-sided Disabled
- 76What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 77Carry out calibration to improve the color density
- 78In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 79Check the Node Name of the Brother machine
- 80Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 81Wrinkle
- 82Reset the print server to the default factory settings.
- 83When I print images, the quality is not good (Linux)
- 84My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 85Uninstall printer drivers (Linux)
- 86Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 87I get a TS error when trying to print on a wireless network.
- 88Set up your Brother machine on a wireless network.
- 89A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 90What is the difference between the toner cartridge and the drum unit?
- 91Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 92Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 93Replace Laser
- 94The printer status is Offline or Paused.
- 95Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 96Uneven density appears periodically across the page.
- 97Jam Tray / Jam Tray 1 / Jam Tray 2
- 98The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 99Colored lines across the page
- 100Add your Brother machine with AirPrint (macOS)