FAQs & Troubleshooting
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301 Results
- 51Replace the toner cartridge
- 52I'm using Macintosh®. What are the settings in the Scanner window used for?
- 53I cannot install Brother drivers on Debian 10 or later (Linux)
- 54Verify the Brother machine connected to the Wired Network (For Windows)
- 55I cannot print from my computer via USB.
- 56I cannot print from my computer via network. (For Windows)
- 57Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 58When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 59Scan a document using "Scanner and Camera Wizard" in Windows XP
- 60Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 61Replace the drum unit.
- 62What can happen if the wrong paper is used in your machine.
- 63I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 64My Brother machine misfeeds paper.
- 65Where can I find the serial number for my unit?
- 66Cannot print after a Windows 10 update (June 2020)
- 67Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 68Delete the faxes stored in my Brother machine's memory.
- 69In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 70Scan an image and insert it in a Windows XP application
- 71Scan a document from a Windows Vista application
- 72Scan a document from a Windows XP application
- 73What are the recommended specifications for the paper I should use on my product?
- 74I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 75I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 76The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 77I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 78Verify the Brother machine connected to the Wired Network (For Macintosh)
- 79Windows 7 Support Information
- 80When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 81Verify if the Brother machine has a dial tone
- 82I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 83Change the user interface of ControlCenter3
- 84My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 85Uninstall the drivers. (Mac OS X 10.5)
- 86How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 87The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 88I cannot print from my computer via network. (For Macintosh)
- 89When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 90Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 91How do I check if the MFC has faxes in its memory when it has a mechanical problem?
- 92How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
- 93I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 94How do I clean the corona wire?
- 95Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 96The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 97I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 98I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 99When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 100I'm using Macintosh. What is the PreScan option used for?