FAQs & Troubleshooting
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150 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 2(Video) Load A4/Letter paper
- 3Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 4Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 5I cannot connect my machine to the wireless network (For Windows)
- 6Load paper in the paper tray
- 7Reset the network settings to the factory default
- 8The printer status is Offline or Paused.
- 9(Video) Load A5 paper
- 10Replace Toner
- 11(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Use the Network Connection Repair Tool (Windows)
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Jam Tray
- 16What do the LED indications mean?
- 17Replace Drum
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19(Video) Unpack your Brother machine
- 20Can I use AirPrint with my Brother machine?
- 21Print the WLAN report
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25No Paper
- 26Check the IP addresses of your PC and the Brother machine
- 27Print a Printer Settings page.
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29My Brother machine could not be found over the network when I installed drivers on my PC.
- 30Open the Status Monitor
- 31How to identify your Operating System (OS).
- 32The Error LED is still on or flashing after I replace the drum unit with a new one.
- 33The printer is not printing or prints unexpectedly.
- 34Out of Memory
- 35Turn the Toner Save Mode on or off.
- 36Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 37What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 38Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 39Change the printer driver settings (Windows/macOS)
- 40Uninstall printer drivers (Linux)
- 41I cannot print using my Brother machine on a wireless network (Windows)
- 42I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 43Protect your Brother machine against unauthorised access over the network
- 44Can I print from or scan to Android™ Smartphone?
- 45I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 46Cover is Open
- 47Toner Low
- 48Can I use non-Brother or third party supplies with the Brother machine?
- 49What is the recommended paper?
- 50What driver package format is supported by my Linux distribution?