FAQs & Troubleshooting
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222 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2What iOS mobile application can I use?
- 3How to uninstall the printer driver and software
- 4The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 5What Android™ mobile application can I use?
- 6A security warning appears when accessing Web Based Management via HTTPS.
- 7Installing the software
- 8I cannot install the printer driver.
- 9How to identify your Operating System (OS) for Windows or Mac
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 12How do I install/change the label roll?
- 13I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 14(Video) Small characters or thin lines are printed faintly.
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16I cannot print.
- 17Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 18When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 19I cannot connect my printer to a Windows 11 computer via USB.
- 20Printing is not possible. (USB connection)
- 21I got an error while installing the printer driver. (Linux®)
- 22How do I transfer label or slip templates?
- 23How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 24I cannot connect my printer to the wireless network with WPS when using WPA3.
- 25(Video) 2-color Printing is not possible.
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 28P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 29How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 30(Video) Printed barcodes cannot be read.
- 31Poor print quality when printing on narrow labels. (iPrint&Label)
- 32What is the default User ID and Password for BRAdmin Light or Professional?
- 33My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 34How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 35What are the cleaning sheets for? When do I use them?
- 36I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 37Installing the LPR driver and CUPS wrapper driver (Linux®)
- 38Uninstalling the printer drivers (Linux®)
- 39How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 40I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 41I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 42Video guide: Connect the printer to your mobile device via Wi-Fi®
- 43Wireless setup: Connect your printer to your computer.
- 442-color Printing is not possible.
- 45Can I use the app with my iPad? (iPrint&Label)
- 46How do I transfer label templates with P-touch Transfer Express?
- 47How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 48The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 49How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 50How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)