FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace Drum
- 3Replace WT (waste toner) Box
- 4Load paper in the paper tray
- 5Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 6Add your Brother machine with AirPrint (macOS)
- 7What is Brother iPrint&Scan?
- 8Jam 2-sided
- 9Replace Toner
- 10Adjust color settings by using the custom setting in the printer driver
- 11Replace Belt unit
- 12Jam Manual Feed
- 13Protect your Brother machine against unauthorised access over the network
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16Size Mismatch
- 17How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 18The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 19Change the printer driver settings (Windows/macOS)
- 20Calibrate or Calibration Failed or Calibration.
- 21Toner Low
- 22Reset the print server to the default factory settings.
- 23Set up your Brother machine on a wireless network.
- 24I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 25Replace Fuser
- 26Delete print jobs from the print queue.
- 27Drum Error (Drum!)
- 28What can happen if the wrong paper is used in your machine.
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Enable the Brother machine's network interface.
- 31Can I print from or scan to Android™ Smartphone?
- 32The printer status is Offline or Paused.
- 33I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 34Jam Inside
- 35Jam Tray 1
- 36Clean the corona wire (video instructions available)
- 37What is the recommended paper?
- 38I cannot install the driver when using the Driver Install Tool. (Linux)
- 39What driver package format is supported by my Linux distribution?
- 40Wireless setup is requesting a WPS PIN to complete the setup
- 41I cannot print using my Brother machine on a wireless network (Windows)
- 42Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 43How to identify your Operating System (OS).
- 44WT Box End Soon
- 45No Paper
- 46"Offline" appears on the Status Monitor.
- 47Clean the drum unit
- 48Jam Rear
- 49I cannot print using my Brother machine on a wireless network (Mac)
- 50Use the Network Connection Repair Tool (Windows)