FAQs & Troubleshooting
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343 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Calibrate Colour Output
- 8Paper is Jammed in the Back of the Machine
- 9Replace the Waste Toner Box
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Easy Scan to E-mail
- 12Toner Low
- 13Curled or wavy
- 14Adjust color settings by using the custom setting in the printer driver
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16Replace the Belt Unit
- 17How to identify your Operating System (OS).
- 18Brother iPrint&Scan cannot find my Brother machine (macOS)
- 19Set Telephone Line Compatibility for Interference and VoIP Systems
- 20Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 21(Video) Set up your Brother machine
- 22(Video) Load Envelopes (MP Tray)
- 23I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 24Scan multiple pages into one file instead of each scan being saved as a separate file.
- 25The color of your printouts is not what you expected
- 26How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 27Reset the Network Settings to the Factory Settings
- 28Drum !
- 29Paper is Jammed in the Paper Tray
- 30Colors are light or faint on the whole page
- 31What is the default password for my Brother machine?
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33Add your Brother machine with AirPrint (macOS)
- 34(Video) Update the Driver or Firmware for your Brother machine
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36Scan Using Secure Function Lock 3.0
- 37What driver package format is supported by my Linux distribution?
- 38Print as a Poster (Windows)
- 39My Brother machine could not be found over the network when I installed drivers on my computer.
- 40Paper is Jammed in the MP tray
- 41Choose the Correct Receive Mode
- 42Can I print in monochrome if one of the color toners run out?
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 46Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 47What is Brother iPrint&Scan?
- 48Set the F/T Ring Time (Fast Double-ring)
- 49Toner Error
- 50The printer status is Offline or Paused.