FAQs & Troubleshooting
Popular |
314 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3Load paper in the paper tray.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Paper Jam (With Video Instructions)
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10I cannot print using my Brother machine on a wireless network (Mac)
- 11Can I print from or scan to Android™ Smartphone?
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Replace Ink
- 14Protect your Brother machine against unauthorised access over the network
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16Easy Scan to E-mail
- 17What is Brother iPrint&Scan?
- 18Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 19Improve poor print quality.
- 20Reset the print server to the default factory settings.
- 21When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 22I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 23I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 24Configure and use the Scan to Network feature (For Windows)
- 25Printing/ Scanning with a mobile device
- 26Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 27Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 28I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
- 29Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 30Unable to Print XX
- 31The printer status is Offline or Paused.
- 32Restrict access to certain operations on my Brother machine.
- 33I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 34Load envelopes into my machine
- 35Print the Network Configuration Report.
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 38Paper tray not detected
- 39Low Temperature
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 42What driver package format is supported by my Linux distribution?
- 43When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 44I cannot print using my Brother machine on a wireless network (Windows)
- 45Scan from the Brother iPrint&Scan application using Windows Phone.
- 46I cannot find some option in the Printing preferences. (For Windows)
- 47Configure and use the Scan to FTP feature
- 48The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 49Ink Absorber Full
- 50Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)