FAQs & Troubleshooting
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194 Results
- 51Large characters are printed incorrectly. (Linux)
- 52"Offline" appears on the Status Monitor.
- 53The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 54When I print photos, the color quality is not good.
- 55In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 56Improve my Brother machine's copy quality.
- 57Configure and use the Scan Key Tool (Linux)
- 58Cannot print after a Windows 10 update (June 2020)
- 59"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 60I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 61Locate files scanned with ControlCenter2 (For Macintosh)
- 62Where can I find the ink cartridges for my new Brother machine?
- 63The printer status is Offline or Paused.
- 64My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 65Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 66Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 67Which E-mail packages are compatible with ControlCenter3?
- 68Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 69Uninstall the drivers. (Mac OS X 10.5)
- 70I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 71I'm using Macintosh. What is the PreScan option used for?
- 72Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 73I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 74I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 75The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 76I installed scan-key-tool, but it does not work. (Linux)
- 77Important points for specifying the scan area (Linux)
- 78Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 79The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 80I cannot print from my computer via USB.
- 81"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 82My machine does regular cleaning cycles in the night. How can I correct this?
- 83Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 84The ink cartridges run out very quickly. Is there any reason for that?
- 85The print speed is very slow when I use XML Paper Specification Printer Driver.
- 86Create or view a XML Paper Specification document
- 87How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 88How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 89Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 90I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 91The downloaded driver's name is different from my machine's name. (Linux)
- 92Configure scan settings without administrator privileges (Linux)
- 93I want to print using CUPS while keeping SELinux enabled. (Linux)
- 94Open the Status Monitor
- 95Install the built-in drivers (For Windows 8 and Windows 10)
- 96When printing documents the characters appear ghosted, blurry, or doubled.
- 97A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 98When I scan a document using ControlCenter, the scanned file size is too big.
- 99I cannot scan via USB. (Mac OS X)
- 100Where can I get FaceFilter Studio and what can I do with this application?