FAQs & Troubleshooting
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89 Results
- 1Save Scanned Documents on Your Computer
- 2What is the default password for my Brother machine?
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4Document Jam
- 5Your Scanner Cannot Be Detected on the Network During Installation
- 6Acceptable Documents
- 7If You Want to Check that Your Network Devices are Working Correctly
- 8Reset the Usage Counters
- 9Set up a Scan to Network Profile
- 10How to identify your Operating System (OS).
- 11Reset the network settings to the factory default.
- 12Your Brother Machine Cannot Scan over the Network
- 13Load Documents Longer than Standard Size
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15Load Documents
- 16I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18Wireless setup is requesting a WPS PIN to complete the setup
- 19Scanning and Other Problems
- 20Set a Login Password for Web Based Management
- 21Send an Email Securely
- 22Upload Scanned Data to an SFTP Server
- 23Set the Date and Time Using Web Based Management
- 24Access Web Based Management
- 25Enable the Brother machine's network interface.
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27Open the "Scanners and Cameras" and Properties.
- 28Important points you need to confirm before configuring your Brother machine for a wireless network.
- 29Discover the MAC address of the Brother network card
- 30Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 31Reset Your Brother Machine
- 32Uninstall the Brother Software and Drivers (Windows)
- 33Change the General Settings Using Remote Setup
- 34Secure Function Lock 3.0
- 35Change the General Settings from the Control Panel
- 36Clean the Scanner and Rollers
- 37Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and Windows® 10)
- 38Register an Email Address Using Web Based Management
- 39Set up a Scan to FTP Profile
- 40Scanning with a mobile device
- 41Uninstall the driver (OS X 10.10 or greater).
- 42The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 43My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 44Configure the Scan to Email Feature (Linux)
- 45What driver package format is supported by my Linux distribution?
- 46Scan using XSane or GIMP (Linux)
- 47Where can I download Brother iPrint&Scan application for Mac?
- 48Command List of brscan. (Linux)
- 49Delete a network scanner entry. (Linux)
- 50Important points for specifying the scan area (Linux)