FAQs & Troubleshooting

The calibration failed for some reason.

For example:

• The Calibration Sheet is not inserted in the correct direction.
• The Calibration Sheet is not inserted at the left edge.

Follow the steps below to resolve this issue.

• Press and hold Power to turn off the scanner, and press Power to turn on it. Then, perform the calibration again.

• Insert Calibration Sheet in the correct direction.

   

  > Click here to see how to calibrate the scanner.