Operator Call Message |
Action |
TONER EMPTY Replace the toner bottle |
The Toner bottle is empty. Replace the Toner bottle. If the "TONER EMPTY" message does not disappear after replacing the Toner bottle, follow these instructions: - Make sure the printer power is on. - Leave the Front cover open for over 10 seconds. - Close the Front cover. |
COVER OPEN Close the front cover |
The Front cover is open. Close the Front cover. |
COVER OPEN Ensure that the Cover of the Duplex unit is closed. |
The Duplex cover is open. Close the Duplex cover. |
COVER OPEN Ensure that the Cover of the Mailbox Unit is closed |
The Mailbox cover is open. Close the Mailbox cover. |
COVER OPEN Close the Bridge Unit Cover |
The Bridge unit cover is open. Close the Bridge unit cover. |
COVER OPEN Close the Finisher Cover |
The Finisher cover is open. Close the Finisher cover. |
COVER OPEN Close the Right Cover |
The Right cover is open. Close the Right cover. |
COVER OPEN Close the Paper Tray Right Cover |
The Paper tray right cover is open. Close the Paper tray right cover. |
COVER OPEN CLOSE UPPER RIGHT COVER |
The Upper right cover is open. Close the Upper right cover. |
COVER OPEN Close the Interchange Unit Cover |
The Interchange unit cover is open. Close the Interchange unit cover. |
PAPER JAM:(XX) Open the Printer Front Cover and refer to the diagram for more information |
Check where the jam is referring to the diagram inside the front cover of the printer. |
JAM TANDEM FENCE Remove jammed paper from the tandem fence (paper divider) of the LT-xxxx paper tray |
A paper jam has occurred at the Tandem fence. Remove the jammed paper from the Tandem fence. |
NO TRAY xx The indicated paper Tray was not detected, install it, or ensure it is inserted correctly. |
There is no Paper cassette in Tray xx. Install the Paper cassette into Tray xx. |
NO MP TRAY Install the MP Tray |
There is no MP tray. Install the MP tray. |
NO PAPER T xx Load paper into Tray xx |
There is no paper in Tray xx. Load paper into Tray xx. |
NO PAPER MP Load paper into the Multipurpose (MP) Tray |
There is no paper on the Multi-purpose tray. Load paper onto the Multi-purpose tray. |
SIZE ERROR T xx Specify the correct paper size for the indicated tray |
Paper size in Tray xx is wrong. Load the right size of paper. |
SIZE ERROR DX The duplex unit can only print in the sizes specified. Specify the correct paper size: A4 or Letter |
Paper size in the Duplex unit is wrong. Load the right size of paper. |
SIZE ERROR FS The Finisher does not accept the size specified. |
Paper size in the Finisher is wrong. Load the right size of paper. |
SIZE ERROR ST The Stapler does not accept the size specified. |
Paper size in the Stapler is wrong. Load the right size of paper. |
SIZE ERROR MX The Mailbox unit does not accept the size specified. Specify the correct paper size A4 or Letter |
Paper size in the Mailbox unit is wrong. Load the right size of paper for use in the Mailbox |
SIZE MISMATCH Paper mismatch between the Printer and the Printer Driver setting. Load Paper xx size into Tray xx |
Paper size is wrong. Load the right size of the paper. |
MANUAL FEED Load Paper xx size into the Manual Feeder, and press the Go button. |
Paper size on the Multi-purpose tray is wrong. Load the right size of paper on the Multi-purpose tray. |
NO DX UNIT Install the Duplex Tray |
There is no Duplex unit. Install the Duplex unit. |
NO MX UNIT Change the properties of the job or install an MX Unit. |
There is no Mailbox unit. Install the Mailbox unit. |
NO DRUM UNIT A Drum Unit was not detected, please install one |
There is no Drum unit. Install the Drum unit. |
NO FUSING UNIT A fusing Unit was not detected, please install one |
There is no Fusing unit. Install the Fusing unit. |
NO SP-5000 Install the Interchange unit |
There is no Interchange unit. Install the Interchange unit. |
NO BU-5000 Install the Bridge unit |
There is no Bridge unit. Install the Bridge unit. |
NO FS-5050 Install the Finisher unit or check your printer driver is configured correctly |
There is no Finisher unit. Install the Finisher unit. |
CARD ERROR An error when accessing the Flash card, check the driver is formatted and not in Write Protect mode |
It is impossible to access the card. Turn off the printer and then turn it back on again. |
CARD REMOVAL The Flash card was removed while the printer was powered on. Power cycle the printer |
The card was removed while the printer was turned on. Turn off the printer and then turn it back on again. |
BUFFER ERROR Check the cable connection between the computer and printer |
Interface communication error. Check the interface setting. |
DOWNLOAD FULL The download buffer of the printer is full. Add more memory to the printer |
Download font overflow. Add memory. |
FONT FULL The font memory area is full. Delete fonts or add more memory to the printer. |
Download font overflow. Add memory. |
IGNORE DATA Check that the correct driver is being used and/or try adding more printer memory. |
Postscript error occurred. Add memory. |
MEMORY FULL The printer memory is full and the printer is unable to print the page. Add more memory. |
The memory is full. Add memory. |
PRINT OVERRUN Select a lower resolution or set the page protect option in the driver to the correct size. |
There is an error inside the printer. Use a lower resolution or set the page protection to the correct size for the paper size you are using. |
STACKER FULL Remove the paper from specified output tray. |
The stacker is full. Remove the printed paper from the stacker. |
HDD ERROR An error occurred accessing the HDD, power cycle the printer and check that it is formatted |
Communication error with the Internal HDD. Turn off the printer and then turn it back on again. |
T2 LEVER ERROR Check the Lever in tray 2 is set for the type of paper specified in the print job. |
When you use thick paper, set the lever on the paper size dial to the thick setting. |
MEDIATYPE ERROR Specify the correct media type: xx |
Load correct media / type of paper. |
DIMM ERROR Ensure that the DIMM is installed correctly |
Installed DIMM is poor or incorrectly connected. Turn off the printer and check the DIMM. |
STORAGE FULL There is no more space on the device, delete some files or format the drive |
The HDD or the Compact flash is full. Delete unwanted storage data. |