DS-920DW

FAQs & Troubleshooting

FAQs & Troubleshooting

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows® 10)

If you restart your computer before the installation is complete, some applications will not be installed.

 

Reinstall the Full Driver & Software Package to resolve this issue.

 

  1. Download the Full Driver & Software Package from the Downloads section and install the drivers and software.
    > Click here to download Full Driver & Software Package in the Downloads section.
  2. When the installation dialog box instructs you to restart your computer to apply the changes, DO NOT restart your computer yet.
    Click Restart Later and wait for the installation process to finish in the background.
    Installation dialog
  3. When the installation has completed, restart your computer. All applications should now be installed.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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ADS-1000W, ADS-1500W, ADS-2000, ADS-2000e, ADS-2400N, ADS-2500W, ADS-2500We, ADS-2800W, ADS-3000N, ADS-3600W, DCP-1512, DCP-1602, DCP-1612W, DCP-1617NW, DCP-165C, DCP-375CW, DCP-385C, DCP-395CN, DCP-585CW, DCP-7030, DCP-7040, DCP-7055, DCP-7055W, DCP-7060D, DCP-7065DN, DCP-8070D, DCP-8080DN, DCP-8085DN, DCP-8110DN, DCP-8112DN, DCP-8150DN, DCP-8152DN, DCP-8155DN, DCP-8157DN, DCP-9020CDN, DCP-9040CN, DCP-9045CDN, DCP-J100, DCP-J105, DCP-J125, DCP-J140W, DCP-J152W, DCP-L2520DW, DCP-L2540DW, DCP-L5500DN, DCP-L5502DN, DCP-L5600DN, DCP-L5602DN, DCP-L5650DN, DCP-L5652DN, DCP-L6600DW, DCP-L8400CDN, DCP-T300, DCP-T500W, DCP-T700W, DS-620, DS-720D, DS-820W, DS-920DW, FAX-2840, FAX-2940, FAX-4100/FAX-4100e, FAX-4750e, FAX-5750e, HL-1110, HL-1112, HL-1200, HL-1202, HL-1212W, HL-2130, HL-2135W, HL-2140, HL-2170W, HL-2220, HL-2230, HL-2240, HL-2240D, HL-2270DW, HL-2275DW, HL-2280DW, HL-3040CN, HL-3045CN, HL-3070CW, HL-3075CW, HL-3140CW, HL-3150CDN, HL-3170CDW, HL-3180CDW, HL-4040CDN, HL-4040CN, HL-4050CDN, HL-4070CDW, HL-4150CDN, HL-4570CDW, HL-4570CDWT, HL-5340D, HL-5350DN, HL-5370DW/HL-5370DWT, HL-5440D, HL-5450DN, HL-5452DN, HL-5470DW, HL-5470DWT, HL-5472DW, HL-5472DWT, HL-6180DW, HL-6180DWT, HL-6182DW, HL-6182DWT, HL-L2300D, HL-L2305W, HL-L2315DW, HL-L2320D, HL-L2340DW, HL-L2360DW, HL-L2380DW, HL-L5000D, HL-L5100DN, HL-L5102DW, HL-L5200DW(T), HL-L5202DW, HL-L6200DW(T), HL-L6202DW, HL-L6250DW, HL-L6300DW, HL-L6400DW(T), HL-L6402DW, HL-L8250CDN, HL-L8260CDW, HL-L8350CDW, HL-L8350CDWT, HL-L8360CDW(T), HL-L9200CDW, HL-L9200CDWT, HL-L9300CDW(T), HL-L9310CDW, HL-S7000DN, MFC-1810, MFC-1815, MFC-1900, MFC-1905, MFC-250C, MFC-255CW, MFC-290C, MFC-295CN, MFC-490CW, MFC-495CW, MFC-5490CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-6890CDW, MFC-7240, MFC-7340, MFC-7345N, MFC-7360N, MFC-7365DN, MFC-7440N, MFC-7460DN, MFC-7840W, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8220, MFC-8480DN, MFC-8510DN, MFC-8512DN, MFC-8680DN, MFC-8690DW, MFC-8710DW, MFC-8712DW, MFC-8810DW, MFC-8890DW, MFC-8910DW, MFC-8912DW, MFC-8950DW, MFC-8950DWT, MFC-8952DW, MFC-8952DWT, MFC-9010CN, MFC-9120CN, MFC-9125CN, MFC-9130CW, MFC-9320CW, MFC-9325CW, MFC-9330CDW, MFC-9340CDW, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9560CDW, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J200, MFC-J220, MFC-J245, MFC-J265W, MFC-J270W, MFC-J280W, MFC-J285DW, MFC-J410, MFC-J410W, MFC-J415W, MFC-J425W, MFC-J430W, MFC-J4310DW, MFC-J4320DW, MFC-J435W, MFC-J4410DW, MFC-J4420DW, MFC-J450DW, MFC-J4510DW, MFC-J460DW, MFC-J4610DW, MFC-J4620DW, MFC-J470DW, MFC-J4710DW, MFC-J475DW, MFC-J480DW, MFC-J485DW, MFC-J5330DW, MFC-J5520DW, MFC-J5620DW, MFC-J5720DW, MFC-J5830DW(XL), MFC-J5910DW, MFC-J5920DW, MFC-J5930DW, MFC-J615W, MFC-J625DW, MFC-J630W, MFC-J650DW, MFC-J6510DW, MFC-J6520DW, MFC-J6530DW, MFC-J6535DW(XL), MFC-J6710DW, MFC-J6720DW, MFC-J6730DW, MFC-J680DW, MFC-J6910DW, MFC-J6920DW, MFC-J6925DW, MFC-J6930DW, MFC-J6935DW, MFC-J775DW(XL), MFC-J825DW, MFC-J835DW, MFC-J870DW, MFC-J875DW, MFC-J880DW, MFC-J885DW, MFC-J985DW(XL), MFC-L2680W, MFC-L2685DW, MFC-L2700DW, MFC-L2705DW, MFC-L2707DW, MFC-L2720DW, MFC-L2740DW, MFC-L5700DW, MFC-L5702DW, MFC-L5800DW, MFC-L5802DW, MFC-L5850DW, MFC-L5900DW, MFC-L5902DW, MFC-L6700DW, MFC-L6702DW, MFC-L6750DW, MFC-L6800DW, MFC-L6900DW, MFC-L6902DW, MFC-L8600CDW, MFC-L8610CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-L9570CDW, MFC-T800W, PDS-5000, PDS-5000F, PDS-6000

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