DS-920DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Error Code: E04

The error code E04 means Paper Jam.

It is displayed if scan exceeds the maximum length, and cannot successfully eject the scanned document.


Open the top cover and remove the document, then close the cover and try to scan again.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DS-820W, DS-920DW

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