DS-920DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Uninstall the scanner driver (Windows®).

 

The following instructions will help you completely uninstall the printer driver. It is strongly recommended that you close all other applications before beginning the uninstall process. You must be logged on with administrator rights.

 

Follow the steps below applicable for your Operating Systems.

 

 

(Windows® 2000 / Windows® XP / Windows Vista® / Windows® 7 / Windows® 10)

 

  1. Click Start (=> All Programs or All apps).
  2. Search for Brother DS-XXX Scanner (Where XXX is your scanner model).
  3. Click Uninstall Driver or Uninstall from the list and follow the onscreen instructions.

 

(Windows® 8)

 

  1. On the Start screen, click win8_start_small .


    Win8_start_screen_down_arrow


    If win8_start_small  is not on the Start screen, right-click somewhere on an empty spot (1), and then click, All Apps from the bar (2).



    win8_start_screen_all_apps


     

  2. Click Uninstall Driver under Brother DS-XXX Scanners (where XXX is your scanner model) and follow the onscreen instructions. 


    win8_uninstall

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DS-620, DS-720D, DS-820W, DS-920DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.