FAQs & Troubleshooting

(Video) Load envelopes

Click on the image to play the video instructions
*The clip is being streamed from YouTube. (Opens in a new window.)
How to use the buttons:

Start the video

Start the video

Skip the video

Skip the video

Stop the video

Stop the video

Restart the video

Restart the video
Running Time:

1.5 minutes

Operating Time: 1-2 minutes
  • The product or components (such as the power cord or the telephone line) shown in this video may differ from the ones that you are using.
  • Video contents may change without prior notice.
  • You can change the size of the captions that are shown in the YouTube video by clicking Captions(Captions) -> Settings....
    If the caption is small, click + several times and then click Done.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J6720DW, MFC-J6920DW, MFC-J6925DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.