PT-9800PCN
FAQs & Troubleshooting
I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
Please check the following:
Did you turn on the P-touch after it was connected to the computer?
If you do not turn it on, the computer does not recognize that the P-touch was connected.
Depending on the model of the USB Hub, the P-touch may not be correctly detected.
Connect the P-touch directly to the USB connector of the computer.
If you still get the same problem, download the latest printer driver from the [Downloads ] page and try to install it again.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models PT-1230PC, PT-2420PC, PT-2430PC, PT-2450DX, PT-3600, PT-9200DX, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-E500, PT-E550W, PT-H500, PT-P700, PT-P750W
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Installation Machine Setup Connecting to a Computer P-touch Editor (Windows) P-touch Editor (Mac) Printing Network Software Machine Operating System Maintenance Installation Software P-touch Editor (Windows) P-touch Editor (Mac) Error Messages/LED Indications Connecting to a Computer Printing Uninstallation Machine Operating System Installation Maintenance Specifications
General Setup Procedures
USB Serial
Numbering Barcodes Layout Add-ins Templates Printing Using the Software Databases
Numbering Barcodes Layout Templates Printing Using the Software Databases
Print Quality/Print Settings Distributed Printing (Windows only) Reduce Tape Margins Layout
Printer Driver Firmware P-touch Editor Lite LAN (Windows only) P-touch Transfer Manager (Windows only) P-touch Transfer Express
BRAdmin Professional
Mac Windows Linux
Printer Driver P-touch Update Software Printer Setting Tool P-touch Transfer Manager (Windows only) P-touch Transfer Express
Network Settings
Machine Maintenance
Print Quality Media Databases Add-ins Barcodes Error Messages Operations Cannot Print
Operations Cannot Print Print Quality Error Messages Databases
Installation Failure Cannot Print
Cannot Print Print Quality/Print Settings
Reduce Tape Margins Layout Paper/Tape/Label Jam
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Printer Driver
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Software
Print Printer Settings Managing Your Machine with a Web Browser Operations
Error Messages on your Computer's Screen
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